Zero Limits

Last updated: January 14, 2026

At Zero Limits ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website myzerolimits.com | join-zerolimitcs.com, sign up for an account, subscribe to our monthly membership, access courses, or use any of our services (collectively, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Services.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our Services to you.

Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address

• First name and last name

• Phone number (optional)

• Billing address and payment information (handled securely by our payment processors — we do not store full card details)

• Profile information (e.g. username, profile picture, learning preferences — if you add them)

Usage Data

We may also collect information that your browser sends whenever you visit our website or use our platform ("Usage Data"). This Usage Data may include:

• Your computer's Internet Protocol address (IP address)

• Browser type and version

• Pages of our Services that you visit

• Time and date of your visit

• Time spent on those pages

• Unique device identifiers and other diagnostic data

Tracking & Cookies Data

You can set your browser to refuse cookies or alert you when websites set cookies. If you disable cookies, parts of our website may not function properly.

Payment Data

Payments are securely processed by Stripe. We do not store your card details.

2. How We Use Your Data

We use the collected data for various purposes:

• To provide and maintain our Services (deliver course access, manage your subscription)

• To notify you about changes to our Services

• To allow you to participate in interactive features (comments, progress tracking, certificates — if applicable)

• To provide customer support

• To gather analysis or valuable information so that we can improve the Services

• To monitor the usage of our Services

• To detect, prevent and address technical issues

• To process payments and manage subscriptions

• We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

  Promotional offers from us:

  We may use your identity, contact, technical, usage, and profile data to form a view on what we think you may want or need, or what may interest you. You will receive marketing communications from us if you have requested information or purchased goods/services and have not opted out.

  Third-party marketing:

  We will get your express opt-in consent before sharing your data with third parties for marketing purposes.

  Opting out:

  You can stop marketing messages at any time by using the unsubscribe link in emails or by contacting us at support@myzerolimits.com. Opting out does not affect service-related communications (e.g., order confirmations).

3. Legal Basis for Processing (GDPR)

If you are in the European Union / EEA / UK, our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it:

• We need to perform a contract with you (e.g. providing course access after subscription)

• You have given us permission to do so

• The processing is in our legitimate interests and it’s not overridden by your rights

• To comply with the law

4. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

For active subscribers we keep core account data while your subscription is active.

After cancellation we typically retain limited data for 12–24 months for legal/accounting reasons, unless you request deletion.

5. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the Netherlands and choose to provide information to us, please note that we transfer the data, including Personal Data, to the Netherlands and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Disclosure of Data

Business Transactions

If Zero Limits is involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of Zero Limits

• Prevent or investigate possible wrongdoing

• Protect the personal safety of users of the Services or the public

• Protect against legal liability

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Your Data Protection Rights (GDPR / EU users)

You have the following rights regarding your personal data:

• The right to access – request copies of your personal data

• The right to rectification – request correction of inaccurate data

• The right to erasure – request deletion of your data (right to be forgotten)

• The right to restrict processing

• The right to object to processing

• The right to data portability

• The right to withdraw consent

To exercise any of these rights, contact us at support@myzerolimits.com.

We may ask you to verify your identity before responding.

You also have the right to lodge a complaint with a supervisory authority.

9. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Services, provide the Services on our behalf, perform Service-related services or assist us in analysing how our Services are used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Examples include: hosting (e.g. Vercel/AWS), email services (e.g. Mailchimp/Resend), analytics (e.g. Google Analytics, PostHog), payment processors, etc.

10. Children's Privacy

Our Services are not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with Personal Data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@myzerolimits.com

• By visiting this page: https://join-zerolimits.com/contact

• Company: TRFGlobal

• Address: Zeilmaker 105, 1121 MG Landsmeer, North Holland, Netherlands